Privacy Policy & Terms of Use
Privacy Policy
Kidstation Playhouse (“the Company”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect the information you provide when using this website.
Data Collection
This website may collect personal information such as your name, phone number, and email address through booking forms, WhatsApp enquiries, or other contact methods. We also use Google Analytics to collect anonymous website usage data to improve the site experience. We also use Microsoft Clarity to collect anonymous behavioural data (including page interactions, scroll depth, and click patterns) to help us improve site design and usability. Sensitive inputs (such as text entered into forms) are automatically masked.
Use of Data
Your personal data is used for processing bookings, responding to enquiries, providing relevant services and, if you agree, the direct marketing described below. We will not sell or share personal data with third parties without your consent, except as required by law.
Direct Marketing
If you agreed to receive promotional messages when you became a member, we use your name, phone number and email address to send you promotional messages, event invitations and special offers, by email or WhatsApp, about Kidstation and its partner children’s brands (such as OneTakeKid children’s photos). Every message is sent by us; your personal data is never given to any third party, including partner brands. You can stop at any time, free of charge, using the unsubscribe link in our emails, by replying “UNSUBSCRIBE”, or by contacting us.
Cookies
This website uses cookies to enhance the browsing experience and collect analytics data. You may manage your cookie preferences through your browser settings.
Data Security
We take reasonable measures to protect your personal data from unauthorised access or disclosure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
Terms of Use
General Terms
By using this website, you agree to comply with these terms of use. If you do not agree with any terms, please do not use this website.
Admission Rules
- Each child must be accompanied by at least one adult at all times
- Walk-in admission is non-refundable once paid
- Visitors must comply with venue safety rules and staff instructions
- Kidstation Playhouse reserves the right to refuse entry when necessary
Party Bookings
- All party bookings require a deposit
- For cancellation policy and refund arrangements, please contact us directly
- Prices are subject to change without prior notice
Disclaimer
The content on this website is provided for informational purposes only. Kidstation Playhouse endeavours to ensure accuracy but does not guarantee that all content is error-free. The Company shall not be held liable for any loss arising from the use of information on this website.
Contact
For any enquiries regarding our privacy policy or terms of use, please contact us via WhatsApp: Tsuen Wan 6850 0541 / North Point 5502 9179.